# My OpenAI API Key won't work, any ideas? This could be a number of different items. We will list the most common answers at the top. * You've hit your API limits in your Tier on OpenAI (visit: for more information) * OpenAI API is down (in the app, you can see the STATUS in the left hand tool bard) * You've hit an issue with billing in your Open AI API account (visit: for more information) * You are misusing the API; most notably trying to build content that is prohibited by OpenAI --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://learn.cuppa.ai/frequently-asked-questions/my-openai-api-key-wont-work-any-ideas.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.