Brand Permission

Brand Permissions

Brand Permissions let Owners and Admins control which team Members can access which brands. Assign specific brands to each Member so they only see the content, images, and settings relevant to their work.

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Why Brand Permissions Matter

As your team grows, not every member needs access to every brand. An agency managing 20 clients doesn't want every writer seeing all 20 brands in their sidebar. Brand Permissions solve this by letting you scope each Member's view to just the brands they work on.

This keeps things clean, reduces mistakes (publishing to the wrong brand), and gives clients confidence that only the right people can access their content.

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How It Works

• Owners and Admins always see all brands. They cannot be restricted.

• Members can be assigned to specific brands. Once assigned, they only see those brands everywhere in Cuppa: sidebar, dashboard, content lists, image library, and more.

• Unrestricted Members (no brands assigned) see all brands, just like before. This is the default, so existing teams aren't affected.

Role	Default Access	Can Be Restricted?
Owner	All brands	No
Admin	All brands	No
Member	All brands (until assigned)	Yes

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Setting Up Brand Permissions

Step 1: Go to Team Members

Navigate to Team Settings > Members.

You'll see a table with each member's name, email, role, and a Brand Access column showing their current status.

Step 2: Open Manage Brands

1. Click the ... menu next to a Member

2. Click Manage Brands

Note: The "Manage Brands" option only appears for Members. Owners and Admins always have full access.

Step 3: Assign Brands

The dialog shows all your team's brands with checkboxes:

• Check the brands this member should access

• Use Select All to give access to everything

• Use Clear All to start from scratch

• Click Save

Understanding the Assignment

Selection	What Happens
Some brands checked	Member only sees those brands
No brands checked	Member sees all brands (unrestricted)
All brands checked	Same as unrestricted, but won't auto-include new brands

Tip: If you want a Member to always see new brands as they're added, leave them unrestricted (no assignments). If you want explicit control, assign specific brands even if it's all of them.

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What Gets Filtered

When a Member has brand restrictions, filtering applies across Cuppa:

Area	Behavior
Sidebar	Only assigned brands appear in the brand switcher
Dashboard	Recent content filtered to assigned brands
Articles	Only articles from assigned brands are visible
Image Library	Only images from assigned brands are shown
Social Posts	Only social content from assigned brands appears
Generate Images	Generated images scoped to assigned brands

Everything works normally within assigned brands. Members can create content, publish, generate images, and use all features for their assigned brands.

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Brand Access Badge

In the Members table, the Brand Access column shows:

• All brands: Owner, Admin, or unrestricted Member

• 3 brands (or whatever count): Restricted Member with specific assignments

This gives you a quick overview of who can access what.

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Common Scenarios

Agency with Multiple Clients

Assign each writer to their client brands only. Writers see a clean workspace with just their clients, and you don't have to worry about cross-contamination.

Team with Sensitive Brands

Keep internal or pre-launch brands visible only to specific team members until you're ready to share more broadly.

Onboarding New Members

Add a new team member and immediately assign them to the brands they'll be working on. They start with a focused view from day one.

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Removing Restrictions

To give a Member access to all brands again:

1. Click ... > Manage Brands on the member

2. Click Clear All to uncheck everything

3. Click Save

An empty assignment means unrestricted access, so the Member will see all brands again.

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Troubleshooting

Member can't see a brand

• Check their brand assignments in Team Settings > Members

• Click Manage Brands and verify the brand is checked

• If they were recently assigned, they may need to refresh the page

"Manage Brands" option not showing

• This option only appears for Members (role = Member)

• Owners and Admins can't be restricted, so the option isn't shown

• Verify you're an Owner or Admin yourself, as only they can manage permissions

New brand not visible to restricted Members

When you create a new brand, restricted Members won't see it automatically. You need to update their brand assignments to include the new brand.

Unrestricted Members (no assignments) will see new brands automatically.

Member sees all brands despite restrictions

• Double-check their assignments haven't been cleared

• If no brands are assigned at all, they're treated as unrestricted

• Verify the save was successful (you should have seen a confirmation toast)

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Related Docs

• Team Settings: Managing your team

• Organization Settings: Team-level configuration