Manage comments and direct messages from your connected accounts in one place. The inbox syncs automatically every few hours and refreshes when you open it. Available on Power plans and above.

• View comments and DMs across Instagram, YouTube, Facebook, LinkedIn, Threads, Reddit, Bluesky, and more
• Reply to comments and DMs without leaving Cuppa
• Filter by platform, type (comments, messages, mentions), and read state

X (Twitter) inbox sync is off by default because X bills API usage at cost. Enable it per brand under Site Settings, Social, with a monthly spend cap. X reads and replies are metered to your Cuppa Gateway wallet.

Endpoint	MCP Tool	CLI Command	Description
GET /v1/social/inbox	list_social_inbox	cuppa social inbox list	List comments, DMs, mentions
POST /v1/social/inbox/:id/reply	reply_social_inbox	cuppa social inbox reply	Reply to a comment or DM

---